This page summarizes important points about ELSS editing and translation. We hope that your awareness of these points will facilitate prompt initiation of the service you request and avoid delays. If you are already familiar with the points summarized here, then you can skip this page and proceed to the Reservation Request form
To deliver the highest practical standard of editing and translation, before work can begin on each request, ELSS must achieve a shared understanding with the client about the context and every relevant detail, and receive complete materials. If you reserve service in advance , we can check many details in advance, reserve the optimal editors or translators for your document, and get the work started more quickly.
Reservation requests help ELSS to clearly understand the details of your request, check the availability of the most appropriate editors or translators for your project, and to inform you of the delivery deadline for the reserved work.
Reservation requests are accepted only until 17:00 on the business day before the reservation business day. For shorter advance notice than that, please use the
Work Request form to upload your document(s) rather than the Reservation Request form. If you submit a reservation request on a weekend, ELSS holiday, or public holiday, then your request will be processed on the following business day. Please be aware of the the following 3 issues that affect our ability to serve you:
- 1. Clear details Our editors and translators need to understand the status of your document. For example, we handle editing requests for documents for which ELSS has edited earlier version(s) in a special manner: Click here for details. Please be available on the day you submit your Reservation Request form and the following business day to answer any ELSS questions.
- 2. Editor or translator availability Our team works in many time zones and availability might not be clear for a day or more. Our skillful editors and translators are often fully booked; reservations long in advance are recommended.
- 3. Accurate estimates of the document(s) length We will arrange reservations for the requested extent of work. If the document(s) you later upload for editing or translation exceeds the reserved length by more than 15%, our editors or translators might not have sufficient time to meet the reserved deadline and the reservation may be canceled. Similarly, if the actual document(s) exceed the maximum length for your speed of service, day(s) may be added to extend the delivery deadline. Maximum page limits for the various speeds are listed here
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